Frequently Asked Questions
This section contains Frequently Asked Questions, If you cannot find an answer to your question, make sure to contact us.
Geofencing is creation of a virtual perimeter that is set around a particular geographical area. The boundary is set such that as and when the vehicle, or a personnel, enters or exits the location, instant alerts are triggered. This will enable the user to discern the exact location the device is at, along with an accurate log of movements made.
- A geofence is curated with the help of GPS, which provides precise location coordinates. In order to set the “fence” around a particular region, you can specify the distance and the diameter as per your business needs.
The charges for our vehicle tracking system are calculated on an annual basis. For more information regarding the prices
ہمارے گاڑیوں کے ٹریکنگ سسٹم کے چارجز کا حساب سالانہ کی بنیاد پر کیا جاتا ہے۔
Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, you must prove that any feature or service is not working as seems or mentioned at the time of initiating the contract. To complete your refund, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted: (if applicable)
- You have change of mind.
- You simply do not want the service anymore.
- You want to switch to another VTS provide.
- You have not returned the device in same condition as at the time of installation.
ہماری پالیسی 3 دن تک جاری رہتی ہے، اگر آپ کی خریداری کے بعد 3 دن گزر چکے ہیں، تو بدقسمتی سے ہم آپ کو رقم کی واپسی یا تبادلے کی پیشکش نہیں کر سکتے۔
The tracking devices can be installed in all kinds of vehicles, be it cars, bikes, buses or trucks.
We gives you full visibility over your vehicle, and you can have access to a multitude of vehicular details in the form of analytics from virtually anywhere. You can get to know of details such as:
- Current Location (Live Track)
- Distance travelled by each vehicle
- Travel time of each vehicle
- Stoppages made by each vehicle
- Notifications and alerts for stoppages, Geofence, ignition & over speeding
- Movement report of each vehicle
- Trip management
We provides you with vehicle related reports that can help you track and manage the way your vehicles are performing. The list of the reports provided include:
- Daily distance travelled report
- Trip report
- Geofence (A to B) report
- Movement report
- Driver scorecard
- Speed distance report
- Stoppage report
- Ignition report
- No Network report
The app is compatible with Android as well as iOS. So you can use the app seamlessly on both of these operating systems.
Yes, your information on the platform is entirely secure. There are 3 levels of security layers that we follow:
- User Authentication: Data can only be viewed by the users after logging in to the application.
- Resource based authorization, This is the second layer of protection offered by the platform. A user can only access information to which he/she is authorized. This ensures that a logged in user can never view or modify the information which belongs to other users of the system.
- User login activity tracking, We store information like “last signed in time”, “IP address of user when they sign in” etc.
We provide all compatible types of devices: OBD and wired.
We need three points for installation: ignition, power and ground. The ground wire is connected to the metal body of the vehicle. In case of vehicles where OBD port is available, we use OBD extension to install the device.
In case of a wired device, it takes less than 20 minutes for installation. For OBD devices, the installation process is less than a minute, since it is simply a plug and play device.
The device delivery is made In 2-3 working days, after payment process is complete. The delivery times depend upon your geographical location. Our representative will be constantly in touch with you, so as to ensure a smooth delivery experience.
Yes, our GPS tracking device comes with a battery. The battery provides power back up for up to 3 hours, And in the event the wire/power supply of the device is cut, the battery back up automatically comes into function.