Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, you must prove that any feature or service is not working as seems or mentioned at the time of initiating the contract. To complete your refund, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted: (if applicable)

You have change of mind.

You simply do not want the service anymore.

You want to switch to another VTS provide.

You have not returned the device in same condition as at the time of installation.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a cross cheque in your name will be issued by the company.

The vehicle tracking service contract is non-transferable and non-exchangeable.

To terminate the contract and claim a refund, a customer must email at ino@tracker.com.pk. You will be responsible for paying the uninstallation charges and wear & tear depreciation of the devices and accessories. Depending on where you live, visiting charges to reach you, may vary.By visiting or doing business with us you agree with our Terms And Conditions